Thank you for completing the request an appointment form on our website. We have received your information. A Customer Care Representative will contact you within 24 hours. If you need to speak with us right away, please give us a call at 844-616-5437. We look forward to speaking with you soon.

Kind Regards,
The Kids Care Dental & Orthodontics Family

Updated: September 2024

  • Kids Care Dental & Orthodontics Commitment To Privacy
  • The Information We Collect
  • How We Use Information
  • Kids Care Dental & Orthodontics Commitment To Data Security
  • Kids Care Dental & Orthodontics Commitment To Children’s Privacy
  • How To Access Or Correct Your Information
  • Links
  • How To Contact Us

Kids Care Dental & Orthodontics Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on the Kids Care Dental & Orthodontics homepage and at every point where personally identifiable information may be requested.

This Notice describes the privacy practices of Kids Care Dental & Orthodontics (“Dental Practice”). “We” and “our” means the “Dental Practice”. “You” and “your” means our “patient”. A federal regulation, known as the “HIPAA Privacy Rule”, requires that we provide you a detailed notice in writing of our privacy practices. We know this Notice is long. The HIPAA Privacy Rule requires us to address many specific things in this Notice.

The Information We Collect

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email and/or via text in the future to tell you about specials, new products or services, or changes to this privacy policy. This notice applies to all information collected or submitted on the Kids Care Dental & Orthodontics website. On some pages, you can make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
(etc.)

On some pages, you can submit information about other people. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number
(etc.)

The Way We Use Information

We use the information you provide about yourself only to contact you about your inquiry. We do not share this information with outside parties except to the extent necessary to complete your inquiry.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

The following examples describe different ways we may use or disclose your health information. These examples are not meant to be exhaustive. We are permitted by law to use and disclose your health information for the following purposes:

Common Uses and Disclosures

  1. We may use your health information to provide you with dental treatment or services, such as cleaning or examining your teeth or performing dental procedures. We may disclose health information about you to dental specialists, physicians, or other health care professionals involved in your care.
  2. We may use and disclose your health information to obtain payment from health plans and insurers for the care that we provide to you.
  3. Storing credit cards, FSA, HSA or debit cards. We utilize a third-party vendor that complies with industry standards and regulations to securely store your credit card, FSA, HSA, and debit card information. This vendor employs advanced encryption technologies to protect your data both in transit and at rest. Access to your payment information is restricted to authorized personnel only, and is used exclusively for processing payments for services provided. We do not share your payment details with unauthorized third parties. You have the right to request information about the payment methods stored, update your payment information, or request the removal of your stored information at any time. Please contact our office if you wish to exercise any of these rights. Should there be any changes to our data storage practices or to our third-party vendor, we will notify you in advance. This will include providing you with the relevant details and any actions you may need to take.
  4. Health Care Operations. We may use and disclose health information about you in connection with health care operations necessary to run our practice, including review of our treatment and services, training, evaluating the performance of our staff and health care professionals, quality assurance, financial or billing audits, legal matters, and business planning and
  5. Forms of Communication. We may use postcards, letters, phone calls, emails, and text messages to communicate with you regarding billing and appointment-related information. This includes sending appointment reminders, payment notifications, insurance claims and other administrative communications.
  6. Risk of Electronic Communications: While we take appropriate measures to secure the transmissions of your PHI, it’s important to understand that electronic communications carriers some inherent risk. There is a possibility of unauthorized access, interception, or disclosure of information during transmission. Please be aware of these risks when choosing to communicate through emails or text. We have implemented several security measures to protect your PHI during electronic communications and we use secure platforms & services for transmitting and storing PHI.
  7. Treatment Alternatives and Health-Related Benefits and Services. We may use and disclose your health information to tell you about treatment options or alternatives or health-related benefits and services that may be of interest to
  8. Disclosure to Family Members and Friends. We may disclose your child’s dental health information to a family member or friend with the guardian authorization who is involved with your child’s care or payment for your child’s care if you are not present.
  9. Disclosure to Business We may disclose your protected health information to our third-party service providers (called, “business associates”) that perform functions on our behalf or provide us with services if the information is necessary for such functions or services. For example, we may use a business associate to assist us in maintaining our practice management software. All of our business associates are obligated, under contract with us, to protect the privacy of your information and are not allowed to use or disclose any information other than as specified in our contract.

Less Common Uses and Disclosures

  1. Disclosures Required by Law. We may use or disclose patient health information to the extent we are required by law to do so. For example, we are required to disclose patient health information to the S. Department of Health and Human Services so that it can investigate complaints or determine our compliance with HIPAA.
  2. Public Health We may disclose patient health information for public health activities and purposes, which include: preventing or controlling disease, injury or disability; reporting births or deaths; reporting child abuse or neglect; reporting adverse reactions to medications or foods; reporting product defects; enabling product recalls; and notifying a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition.
  3. Victims of Abuse, Neglect or Domestic Violence. We may disclose health information to the appropriate government authority about a patient whom we believe is a victim of abuse, neglect or domestic
  4. Health Oversight Activities. We may disclose patient health information to a health oversight agency for activities necessary for the government to provide appropriate oversight of the health care system, certain government benefit programs, and compliance with certain civil rights
  5. Lawsuits and Legal Actions. We may disclose patient health information in response to (i) a court or administrative order or (ii) a subpoena, discovery request, or other lawful process that is not ordered by a court if efforts have been made to notify the patient or to obtain an order protecting the information
  6. Law Enforcement Purposes. We may disclose your health information to a law enforcement official for a law enforcement purposes, such as to identify or locate a suspect, material witness or missing person or to alert law enforcement of a
  7. Coroners, Medical Examiners and Funeral Directors. We may disclose your health information to a coroner, medical examiner or funeral director to allow them to carry out their
  8. Organ, Eye and Tissue We may use or disclose your health information to organ procurement organizations or others that obtain, bank or transplant

Kids Care Dental & Orthodontics Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and off-line.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information off-line. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Kids Care Dental & Orthodontics Commitment To Children’s Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Account Information

You can access all Kids Care Dental & Orthodontics personally identifiable information that we collect online and maintain by completing our contact form. We use this procedure to better safeguard our database information.

To protect your privacy and security, we will also take reasonable steps to verify callers identity before granting access or making corrections.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

How To Contact Us

If you have any questions or would like further information about this Notice, you can contact Kids Care Dental’s Privacy Official at:

Angel Tobar

3100 Zinfandel Dr., Suite 400 Rancho Cordova, CA

916-444-5437

[email protected]

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